1. About IB Offers
IB Offers operates a broker deal and introduction service for introducing brokers, affiliates and other commercial partners. We help users compare and enquire about commercial arrangements that may be available from participating brokers, including introducing broker, hybrid and CPA structures. IB Offers does not provide investment advice, financial advice, trading advice or portfolio management services.
2. Information we collect
When you submit an enquiry through our website, we may collect your name, email address, telephone number, country or region, broker of interest, current broker, approximate monthly trading volume, preferred deal type and any information you include in your message. We may also record information relating to your enquiry, including when it was started or completed, the page through which it was submitted, a lead reference, correspondence with you and information necessary to progress your enquiry. When you visit our website, certain technical information may also be processed automatically. This may include your IP address, approximate country, browser type, device information, request information and security or diagnostic logs. We do not intentionally collect special category personal information through the website and ask that you do not submit sensitive personal information unless it is genuinely necessary.
3. Approximate location and country detection
IB Offers does not request access to your device's GPS location. The website may use your internet connection and IP address to determine your approximate country. This is primarily used to select an appropriate international telephone dialling code and improve the enquiry form experience. The website may use a third-party IP location service, such as ipwho.is, for this purpose. The service may therefore receive your IP address when the country lookup is performed. This country detection is approximate and is not intended to identify your precise physical location. You can manually change the selected country or telephone dialling code.
4. How we use your information
We may use your personal information to respond to enquiries, understand the type of broker arrangement you are looking for, assess which opportunities may be relevant, communicate with you, facilitate introductions to brokers where requested, support broker onboarding, maintain records of enquiries and commercial discussions, operate and secure our website, prevent abuse or fraudulent activity, troubleshoot technical issues and comply with legal or regulatory obligations. We may also use information about previous communications with you so that we can provide appropriate follow-up support. We do not sell your personal information.
5. Our lawful bases
Depending on the circumstances, we rely on one or more lawful bases under applicable data protection law. Where you contact us asking us to provide information, consider a commercial arrangement or facilitate an introduction, processing may be necessary to take steps at your request before entering into a contract. We may also rely on our legitimate interests where appropriate, including operating IB Offers, responding to genuine business enquiries, facilitating commercial introductions, maintaining relationships with introducing brokers and affiliates, securing our systems, preventing misuse and administering our business. We may process information where necessary to comply with a legal obligation. Where consent is specifically required, we will rely on consent and you may withdraw that consent at any time.
6. Enquiry form and partially completed enquiries
Our enquiry form may operate in more than one step. Information entered during the first stage of an enquiry may be recorded before the entire form is completed. This allows us to identify genuine enquiries and, where appropriate, follow up where somebody has started an enquiry but has not completed the final step. The website may also use local browser storage to preserve enquiry progress, maintain a temporary lead identifier or prevent information being lost while moving between form stages. This browser storage is not used by IB Offers for cross-site advertising or behavioural profiling. Where applicable law requires consent for a particular storage or access technology and no legal exception applies, we will obtain consent before using that technology.
7. Cookies, analytics and tracking
The current IB Offers website is not designed to use advertising cookies or third-party behavioural advertising trackers as part of its core operation. We do not currently use personal information collected through the enquiry form to create cross-site advertising profiles. Our hosting and security providers may use technically necessary technologies to deliver, protect and secure the website, including technologies used to detect malicious or automated traffic. If we introduce analytics, advertising pixels or other non-essential tracking technologies in the future, this Privacy Policy and any appropriate consent mechanism will be updated where required.
8. Who we share information with
We only share personal information where reasonably necessary for the purposes described in this policy. Our website and enquiry infrastructure may involve service providers including Cloudflare, which provides website hosting, delivery, DNS and security services, and Google, including Google Apps Script and Google Sheets, which may be used to receive and manage website enquiries. Where you ask us to explore or arrange a broker deal, we may share relevant information with the broker or commercial partner concerned. We will not ordinarily send your enquiry indiscriminately to every broker. Information should only be shared where relevant to progressing an opportunity or introduction. We may also share information with professional advisers, technology providers, contractors or authorities where reasonably necessary to operate our business, protect our rights or comply with law.
9. WhatsApp and Telegram
Our website provides links that allow you to contact IB Offers through WhatsApp and Telegram. If you choose to use one of these services, your use of that platform is also governed by the privacy practices and terms of the relevant provider. When you message us through WhatsApp or Telegram, we may retain the information you provide and use it to respond to your enquiry, maintain our business relationship and progress any services or introductions you request. We recommend that you do not send highly sensitive information through messaging platforms unless necessary.
10. International data transfers
Some of the technology providers we use operate internationally and may process information in countries outside the United Kingdom. Where the processing of personal information involves an international transfer, we take reasonable steps to ensure appropriate safeguards are used where required under applicable data protection law. You may contact us at info@iboffers.io if you would like further information about how your personal information may be transferred.
11. How long we keep information
We do not keep personal information for longer than we reasonably need it. Incomplete enquiry information may generally be retained for up to 90 days, unless there is a legitimate reason to retain it for longer. Completed enquiries and related business correspondence may generally be retained for up to 24 months after our last meaningful interaction with you, particularly where there remains a reasonable prospect of doing business together. Where an enquiry develops into an ongoing commercial relationship, we may retain relevant records for the duration of that relationship and afterwards for as long as reasonably necessary for accounting, legal, contractual, dispute or regulatory purposes. When information is no longer required, we will take reasonable steps to delete, anonymise or securely dispose of it.
12. Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. These measures may include HTTPS encryption, access controls, Cloudflare security services and limiting access to enquiry information to people who reasonably require it. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
13. Your data protection rights
Depending on the circumstances and applicable law, you may have rights to request access to personal information we hold about you, ask us to correct inaccurate information, request deletion, request restriction of processing, object to certain uses of your information, receive certain information in a portable format and withdraw consent where processing is based on consent. You may also have the right to object at any time to the use of your personal information for direct marketing. We may need to verify your identity before dealing with certain rights requests. To exercise your rights, contact us at info@iboffers.io.
14. Marketing communications
Submitting a broker enquiry allows us to communicate with you about that enquiry and relevant opportunities connected with it. We will not treat a website enquiry as unlimited permission to send unrelated marketing indefinitely. Where we send direct marketing, we will do so only where there is an appropriate lawful basis and in accordance with applicable electronic marketing rules. You can ask us to stop sending marketing communications at any time by contacting info@iboffers.io.
15. Broker introductions
Where you ask us to introduce you to a broker, we may provide that broker with information reasonably required to assess or progress the proposed commercial relationship. Once information has been legitimately transferred to a broker, that broker may process your information under its own privacy policy. You should review the relevant broker's privacy information before providing additional information directly to them.
16. Automated decision-making
IB Offers does not currently make decisions about individuals solely through automated processing where those decisions produce legal or similarly significant effects. Technology may assist with administrative processes such as country detection, form validation, lead organisation or identifying relevant broker opportunities, but material commercial decisions may involve human review.
17. Children's privacy
IB Offers is a business-focused service and is not intended for children. We do not knowingly seek to collect personal information from anyone under the age of 18 through our broker enquiry services. If we become aware that information has been submitted by a child inappropriately, we may delete it.
18. Third-party websites
Our website may contain links to brokers, messaging platforms and other third-party websites. We are not responsible for how those third parties collect or use personal information when you visit their websites or use their services. Their own privacy policies apply to their processing.
19. Complaints
If you have concerns about how we use your personal information, please contact us first at info@iboffers.io so that we can investigate the issue. You may also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's data protection regulator.
20. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology providers, business practices or legal requirements. When we make material changes, we will update the date shown at the top of this policy.
21. Contact us
For questions about this Privacy Policy or the way IB Offers handles personal information, contact us at info@iboffers.io.